Sales: sales1 / pass123 | Engineer: eng1 / pass123 Change passwords after first login
ReturnDeskErgen Technovation
Ergen Technovation Pvt. Ltd.
Dashboard
Ergen Technovation — Live return ticket overview
All Tickets
Complete ticket registry
New Return Entry
One ticket per serial number · multiple products supported
Customer & Invoice Details
Products & Serial Numbers
— one ticket per serial number
Additional Info
Product Master
Manage products and warranty periods
User Management
Create and manage sales and engineer accounts
All Users
Ergen Technovation Private Limited
ReturnDesk · After-Sales Return Tracking System
Technically right
Ticket
Add Product
Add User
Send Alert to Sales
Unresolved Alerts
Update Ticket Details
Edit Ticket Details
For fixing data entered at intake — e.g. wrong product selected. Warranty status recalculates automatically. Not available once a ticket is dispatched.